Job Detail
Job Description
German / English Speaking Customer Support Consultant
Location: Docklands, London (Hybrid)
Basic Salary: £25,000 per annum (£28,360 OTE)
Hours of work: 40 hours per week (Shifts between Monday – Saturday)
Contract: Full Time, Permanent
This is a fantastic opportunity to work as a bilingual German & English-speaking Customer Service Consultant for various products that this company offers.
Main Responsibilities:
- Speaking to customers on the telephone, email and webchat
- Maintaining data and databases
- Providing outstanding customer service
- Good understanding of the product to enable advice and support
Skills and experience required:
- German and English written and verbal communication essential
- Previous experience in customer service
- Competent with Microsoft Office
- Team player with a proactive approach
- Able to work under pressure and working to strict deadlines
- Ability to work on own initiative as well as part of a team
In return our client offers:
- A fun and sociable team environment working culture
- Pension Scheme with Standard Life
- Life Insurance
- Eye test vouchers and discounts
- Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
- Involvement with local charities and fundraising days
- Campaign specific benefits including discounts, incentives and prizes
- Free car parking
- Cycle to work scheme
So if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY!